Returns & Refunds Policy>
We hope your experience and purchase have exceeded your expectations. If for any reason you are not satisfied, we will gladly accept your timely return for a full refund within 30 days with free shipping both ways. We cannot accept returns after 30 days from delivery.
* Jolie is not responsible for items lost during return shipment.
* Jolie offers this refund exchange program for purchases made at Jolie only.
* Any item being returned must be in the same condition as at the time of sale and in its original packaging.
* The original purchase receipt must be included for all returns.
* Jewelry that has been resized, damaged, or otherwise altered after delivery will not be accepted for return.
* All Fine Jewelry must be returned in new, unworn condition, and will undergo quality checks.
* All custom orders are non-refundable.
The item can be sent via registered, insured mail with tractable shipping method to the following address: P.O.BOX 47, Nazareth 6021, Israel